Prima Solutions and Advitam sign a partnership to expand funeral insurance services

Prima Solutionscloud software publisher for insurance professionals, and Advitama company with a mission specializing in death management, have joined forces to offer an “end-to-end” process for insurers selling funeral cover.

Advitam is a company with a mission born in 2016 from the desire to support people who have lost a loved one with kindness and transparency. The company offers a wide range of services, traditional but also innovative, before, during and after the funeral. Among them the collection of 100% web wishes with electronic signature, the digital safe with the inventory of heritage and the instructions for terminating accounts and subscriptions, the organization of funerals, the provision of a memory space in line, video broadcasting of ceremonies for remote people, simplification and/or management of administrative procedures, etc.

“We support bereaved families directly, or through insurance companies, whether companies, mutuals, provident institutions, assistance providers or even brokers. With the latter, our services are part of the guarantees of the insurance contract. We connect our tools using APIs, which allows us to adapt to any digital journey, fully integrated and fluid. Our offer is obviously modular and can be distributed in white label. Several actors like Maif, Filassistance Where Willis Towers Watsonalready include us in their contracts. The interest of insurers is to facilitate the work of their managers as much as possible, hence this idea of ​​partnership with Prima Solutions, which shares the same objective. Together, we provide a lasting response to insurers who must provide the best service to their policyholders in difficult times,” explains Philippe Meyralbe, CEO and founder of Advitam.

Prima L&H is the cloud platform for health, provident and borrower insurance developed by Prima Solutions. The software is deployed at several major insurance players in France but also within smaller structures, brokers or delegates. Thanks to this partnership, Prima L&H users will be able to complete their funeral guarantees and integrate Advitam services in just a few clicks. Here is a concrete example of benefits for the insurance company: a relative declares the death of the insured. The manager opens the claim in Prima L&H and recommends the funeral organization to the family. With the prior authorization of the insured, an automatic email is sent to Advitam with the insured’s file (family details, date of death, services included in the contract). Manager and funeral organization will thus be able to intervene with better reactivity for the rest of the course. The interface with Advitam is thus added to the connector library available with Prima Solutions software.

“Our strategy at Prima Solutions is to accelerate the digital transformation of the insurance industry. This involves providing modern management platforms, our core business, but also opening up to our ecosystem. Our software like Prima L&H is thus connected to many solutions: tools for electronic signature, desktop publishing, EDM, healthcare networks, third-party payment operators, but also innovative and responsible start-ups like Advitam, which address the end-to-end value chain. Ultimately, we are contributing to 3 major issues in the insurance sector: simplifying the work of managers, improving the quality of insurers’ services and retaining policyholders”, says Hugues Delannoy, CEO of Prima Solutions.

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Prima Solutions and Advitam sign a partnership to expand funeral insurance services